Whether you call them hackers, crackers or cyber criminals doesn't matter. What does matter is whatever you call them - they're looking for a way into your network!And what is that "you're the one calling for help so you must be the idiot" attitude all about? Clearly, anyone who can make it through the telephone maze to actually speak with a live t

It's been a great weekend. You've visited with friends and family, had a great dinner at your favorite restaurant, and even played a couple rounds of golf. But now it's back to the office. You swing open the door and punch in your security code but then you realize that things are not normal. There's a different smell and the air seems a little dam